Starting July 1, 2025, mobile data users across Ghana can expect significant changes in how much they pay for data and what they receive in return. These updates are part of a larger reform initiative led by the Ministry of Communication, Digital Technology, and Innovations, aimed at improving fairness, transparency, and customer satisfaction in the telecommunications space.
At a press briefing held on June 10 at the Ministry's headquarters in Accra, sector minister Samuel Nartey George (MP) unveiled a revised pricing structure that follows months of in-depth negotiations with telecom providers MTN Ghana (Scancom Ghana Ltd), Telecel Ghana, and AT Ghana (formerly AirtelTigo). The goal: to strike a better balance between user value and the industry’s operational expenses.
MTN Ghana, classified by the National Communications Authority (NCA) as having Significant Market Power (SMP), will implement a 15% hike on all current data packages. However, the well-known GH₵399 package—previously downgraded—will return to its original offer. “I’m happy to report that the GH₵399 bundle, which had been reduced to GH₵350 for 92.88GB, will now be restored to offer 214GB at the original price of GH₵399,” George announced.
Telecel and AT Ghana will see a 10% increase across their existing bundles. But alongside the price changes, consumers will get more data, especially on premium plans. For instance, AT Ghana’s GH₵400 bundle will now provide 236GB instead of 195GB. Telecel’s version of the same bundle will jump from 90GB to a much more generous 250GB.
Minister George acknowledged that the adjustments will come with added financial strain for the network operators. “These changes are not cheap for the telecom companies,” he said, “but I appreciate the cooperation we've received throughout this process. It shows that the interests of Ghanaian consumers are being taken seriously.”
To give providers time to implement these upgrades, the rollout is scheduled for July 1. The NCA has been tasked with enforcing compliance. “The Authority has been instructed to strictly monitor the changes from day one. Any failure to comply will come with consequences,” George warned.
In response to public complaints about fast-draining data, the minister cited a recent audit by the NCA. Tests conducted during the third quarter of 2024 found no issues with how data bundles were credited or used. “The audit confirmed three things: all purchased bundles were properly credited, non-expiry bundles stayed valid, and unused data was correctly rolled over after renewal,” he clarified.
To ensure continued transparency, the NCA will begin conducting regular quarterly audits from Q3 2025, with a focus on billing accuracy, especially regarding popular apps and websites. Telecom companies that fail these integrity tests could face sanctions.
Minister George also revealed that conversations are ongoing with the Ministry of Finance to explore ways of reducing the high cost of data, a large portion of which is driven by taxes. Currently, nearly 39% of mobile data pricing in Ghana comes from various tax components. “I’m working closely with the Finance Minister to streamline and reduce the tax structure within the sector. If successful, we could see a notable drop in prices,” he stated.
In addition, discussions with the Ministry of Energy and the Public Utilities Regulatory Commission are underway to develop a tailored electricity tariff for telecom operators—similar to what’s already in place for the mining industry. The goal is to cut down on power costs, one of the major operational expenses for telecom companies.
Minister George closed with a personal assurance to Ghanaians. “My commitment is to serve with integrity, urgency, and clarity,” he said. “I am determined to clean up the inefficiencies I inherited and rebuild trust in this sector.”
As these changes roll out, the NCA will play a central role in ensuring all parties comply with the reforms. Consumers, meanwhile, can look forward to improved data value, clearer billing, and a more accountable telecom environment in the months ahead.
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